Please reach us at u.luna109@gmail.com if you cannot find an answer to your question.
We recommend reserving your equipment as soon as possible to ensure availability, especially during peak season. However, we can often accommodate last-minute requests.
No, we prefer full payment be made on set up or pick up. However please consider reaching out to us at least 2 days prior to event date with any cancellation or changes in your rental order.
You are responsible for any damage or loss that occurs during your rental period.
We ask that set up space is clear of any obstructions and that you notify us of the surface in which tent will be set up to carry adequate support.
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